Yes, if your order weights more than 30lbs. If your order weight less than 30lbs, it's not cost effecient to use FedEx or UPS and the shipping rate will cost much more than using airmail.
Yes,we accept change your shipping address.after your payment confirmed,please advise me your correct shipping address by emaill as soon as possible,we will check it soon.thanks.
Since we calculate shipping rate by total price, you enjoy the shipping discount automatically. The more you purchase, the more you save.
Orders generally ship within 3 business days of when the order is placed (see processing steps chart above).
if you want to change or cancel your order please contact us within 5 hours after your order placed . However, if the order has been market "shipped", You will not able to cancel or change the order.
Simple. Go to the "contact us" page, send an email to us and Request RMA ,a email contain the instruction alone with the RMA# will be send to you shortly. Pack the return according to the instruction and ship it back to us. A replacement will be ship to you once we received your return or the refund will be credited to your account if you requested.
check your email's spam folder.
Warranty service for defected merchandise are handled by the manufacturers and not by www.pc-laptop.co, unless otherwise indicated. Please contact the manufacture directly.
If any item was damaged during transit, immediately contact your local postal office. Keep all shipping materials and contact our Customer Service Immediately we are aware of the issue. If you have purchased shipping insurance, we will help you to get recovered from carrier.
You can track your package at your country's postal office website. Or you can use the link below: http://www.ems.com.cn/english-main.jsp
Yes
Yes
TEL: (852)81917266 USA Phone: + 1 (206) 905-9738 UK Phone: +44 (121)288 2868. Since our operation center is located in Hongkong ,there are time difference between us , sometimes the phone is no answer ,so we recommend customer contact us by email.
